Distance Selling Agreement

1. Parties to the Agreement

1.1. Information about the Seller:

Title: REMILA TEKSTİL SANAYİ VE TİC. Inc.
Address: Merkez Mah. Esen sk. no 13 floor 4 flats 5 34381 Şişli/Istanbul
Phone. : 0 212 371 20 00
Call Center: 0 850 288 62 84
Fax : 0 212 282 60 06
Email : info@remilashop.com
Product Return Address: Merkez Mah. Esen sk. no 13 floor 4 flats 5 , 34381 Şişli/Istanbul
Mersis Number: 0613002798500012

1.2. Information about Consumer/Buyer (*):

Name/Surname/Title
address
Telephone
E-mail address

(*) If the buyer is a real or legal person acting for commercial or professional purposes and/or the invoice for the product subject to the Contract is issued on behalf of the buyer acting for commercial or professional purposes; The buyer cannot benefit from the provisions and consumer rights intended to grant special rights and opportunities to consumers regulated in this Agreement and the law.

2. Subject of the Contract

BUYER belongs to SELLER https://remilashop.com Regarding the purchase/sale and delivery of the product/s whose qualifications and sales price are specified below, which are ordered electronically from the website (hereinafter referred to as "SITE"), the provisions of the Law on Consumer Protection No. 6502 ( TKHK ) and the Regulation on Distance Contracts and relevant It is the determination of the mutual rights and obligations of the parties in accordance with all other legal regulations and practices.

3. Product/s and Product Information Subject to the Contract:

3.1. Product Features:

  1. Product Type/Model
    Number of products
    Sales Price (including VAT)
    Forward Price (including VAT)
Subtotal
Shipping cost
Gift Certificate
Cartridge Discount
TOTAL

3.2. Payment and Delivery:

Payment Method and Plan
Delivery address
Delivery Person
Billing address

3.2.1. BUYER will make payment in advance or in installments via credit card or debit card; The products will be delivered to the Delivery Address via MNG Kargo, Aras Kargo or Yurtiçi Kargo company within 30 (thirty) days at the latest from the day the order is submitted to the SELLER.

3.2.2. Even if the BUYER or the third party designated by the CONSUMER is not present at the address at the time of delivery, the SELLER will be deemed to have fulfilled its obligation fully and completely. For this reason, the BUYER will bear any damages arising from the BUYER's late receipt of the product and the expenses incurred due to the product being kept in the cargo company and/or returning the cargo to the SELLER.

3.2.3. The shipping fee, which is the product delivery cost, if any, is not included in the product price; It will be paid by the BUYER.

3.2.4. The SELLER cannot be held responsible if the products cannot be delivered within the specified time and/or in the promised manner and to the person due to the BUYER's fault or negligence.

3.2.5. THE PARTIES agree that another good of equal quality and price can be supplied to the BUYER if the following conditions are met by the SELLER:

  1. It is understood that the goods subject to the contract cannot be supplied for a justified reason.
  2. The BUYER is informed in a clear and understandable manner and obtains their consent.

3.2.6. If the supply of the product subject to the order becomes impossible, the SELLER notifies the BUYER in writing or via a permanent data provider within 3 (three) days from the date of learning of this situation and returns the total price to the BUYER within 14 (fourteen) days.

3.2.7. If the relevant bank or financial institution does not pay the price of the product to the SELLER after the delivery of the product due to unfair or unlawful use of the BUYER's credit card by unauthorized persons, the BUYER returns the product to the SELLER within 3 (three) business days, provided that it has been delivered to him. has to. In this case, the SELLER does not bear the shipping costs.

3.2.8. After the Preliminary Information Form, which is an integral part of this Agreement, is approved and the Distance Sales Agreement is concluded, if the product price is not paid or the bank payment is canceled for any reason, until the BUYER pays the product price and informs the SELLER; SELLER refrains from the obligation to deliver the product.

3.2.9. If the SELLER cannot deliver the product/s subject to the contract within the deadline due to force majeure, weather conditions that prevent delivery, interruption of transportation and other extraordinary circumstances, the SELLER will notify the BUYER of this situation. In this case, the BUYER may exercise one of the rights to (i) cancel the order, (ii) replace the product(s) subject to the contract with a comparable one, if any, and/or (iii) postpone the delivery period until the force majeure/disabling situation disappears. If the BUYER cancels the order, the total amount paid will be paid in cash and in lump sum within 14 days. For payments made by the BUYER by credit card, the amount of the product/s will be returned to the relevant bank within 3 business days after the order is canceled by the BUYER. Since the reflection of this amount to the BUYER's accounts after the return to the bank is entirely related to the bank transaction process, the BUYER acknowledges that it will not be possible for the SELLER to intervene in any way for possible delays and that the time it will take for the amount returned to the credit card by the SELLER to be reflected in the BUYER's account by the bank is the SELLER's responsibility. He knows and accepts that it is not.

3.2.10. If the products purchased using the cartridge are returned within the scope of the right of withdrawal or optional rights regarding defective goods, the relevant points will be refunded to the cartridge as is.

3.3. Billing Information (**)

Name/Surname/Title
Billing address

(**) The invoice will be delivered together with the order to the delivery address during order delivery.

4. General Conditions

4.1. BUYER declares that he/she has read and learned the basic features of the product/s, sales price, payment method, delivery and other preliminary information on the SITE and has given the necessary confirmation on these issues electronically.

4.2. By confirming the preliminary information electronically, which is an integral part of this Agreement, the BUYER confirms that he/she has obtained the address, basic features of the ordered product/s, the Turkish Lira price of the product/s including taxes, payment and delivery information accurately and completely, before the conclusion of distance contracts. it would have done.

4.3. SELLER is responsible for the delivery of the product/s subject to the contract, intact, complete, with the qualifications specified in the order, and with warranty documents and user manuals, if any.

5. Right of Withdrawal:

5.1. We undertake that the BUYER has the right to withdraw from the contract by rejecting/returning the goods within 14 (fourteen) days from the date on which the goods are received or delivered to the 3rd person/organization at the address indicated by the goods, without assuming any legal or criminal liability and without giving any justification.

5.2. Within 10 (ten) days from the date of receipt of the withdrawal notice to the SELLER, the goods must be sent back to the SELLER's product return address specified in Article 1.1 or to the person authorized by MNG Kargo, Aras Kargo or Yurtiçi Kargo. If the goods are sent back via the SELLER's contracted cargo companies mentioned above, the BUYER will not be held responsible for the expenses related to the return.

5.3. In order to exercise the right of withdrawal, the SELLER must be informed that this right has been exercised within this period;

  1. In writing to the SELLER's address: Sultan Selim Mahallesi Eski Büyükdere Caddesi No:53 Kağıthane İstanbul, or
  2. with a permanent data carrier info@remilashop.com an email to the email address or https://remilashop.com via the contact form available via the link)

will be able to report.

5.4. While the BUYER exercises his right of withdrawal;

  1. Invoice of the product delivered to the BUYER or the person designated by the BUYER as the Delivery Person, (***)
  2. The products to be returned complete and undamaged, together with their box, packaging and standard accessories, if any, will be sent to the SELLER by MNG Kargo, Aras Kargo or Yurtiçi Kargo company determined by the SELLER, within 10 days from the notification of the exercise of the right of withdrawal.

(***) If the BUYER is a real or legal person acting for commercial or professional purposes and/or the invoice for the product subject to the contract is issued in the name of the BUYER acting for commercial or professional purposes, excluding the BUYER's consumer rights, If you want to return the product, it must be sent along with the return invoice to be issued when returning the product. (In case the BUYER is a real or legal person acting for commercial or professional purposes and/or the invoice for the product subject to the Contract is issued on behalf of the BUYER acting for commercial or professional purposes; the BUYER is responsible for granting special rights and opportunities to consumers regulated in this Agreement and the law). cannot benefit from the provisions and consumer rights.)

5.5. If the BUYER does not use the goods in accordance with its operation, technical specifications and usage instructions within the withdrawal period, it will be responsible for any changes or deteriorations that occur.

5.6. If the BUYER exercises his/her right of withdrawal, the SELLER shall immediately take action at the relevant bank to refund the product price to the BUYER's bank account or credit card account within 14 (fourteen) days from the date of receipt of the notice of withdrawal.

5.7. The product to be returned by exercising the right of withdrawal will be sent by the BUYER, free of charge, to the address specified by the SELLER, through MNG Cargo, Aras Kargo and Yurtiçi Kargo companies determined by the SELLER, within 10 (ten) days from the date on which the right of withdrawal reaches the SELLER. The shipping fee for the products sent to the SELLER without notice of withdrawal will be borne by the BUYER. In this case, the BUYER knows and accepts that he will pay the shipping fee in question.

5.8. CONSUMER cannot exercise his right of withdrawal for the following goods or services:

a) Goods produced in line with the special wishes of the consumer or his personal needs (including those made special to the person/personal needs by making changes or additions);

b) goods that are in danger of rapid deterioration or are likely to expire;

c) goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; Goods such as underwear, swimwear or cosmetics that are not suitable for return in terms of health and hygiene;

d) goods that are mixed with other products after delivery and cannot be separated due to their nature;

e) books, digital content and computer consumables presented in physical form, if the protective elements such as packaging, tape, seal, package have been opened after the delivery of the goods;

f) goods or services whose price varies depending on fluctuations in financial markets and are not under the control of the seller or provider;

g) periodicals such as newspapers and magazines, other than those provided within the scope of the subscription agreement;

h) accommodation, goods transportation, car rental, food and beverage supply and leisure time services for entertainment or recreation purposes, which must be carried out on a certain date or period;

i) Goods that are mixed with other products after delivery and cannot be separated due to their nature;

i) services that are performed instantly in the electronic environment or intangible goods that are delivered to the consumer instantly, and services that begin to be performed with the approval of the consumer before the right of withdrawal expires, and

j) Other goods and services accepted outside the scope of distance sales in accordance with the relevant legislation.

6. Dispute Settlement and Competent Court

In the implementation of the contract, Consumer Arbitration Committees and Consumer Courts in the place where the CONSUMER purchased the product/s and where he resides are authorized, within the monetary limits specified in Article 68 of the Consumer Protection Law No. 6502 announced by the Ministry of Customs and Trade.

7. Parties:

SALES PERSON
REMILA TEXTILE INDUSTRY AND TRADE. Inc.
BUYER
HISTORY

Attachments:

ANNEX 1: Fee Detail Document

FEE DETAIL DOCUMENT

Fee details for the Product(s) subject to the Distance Selling Agreement are as follows:

  1. Product Type/Model
    Number of products
    Sales Price (including VAT)
    Forward Price (including VAT)
Subtotal
Gift Certificate
TOTAL
Payment Method and Plan
Delivery address
Delivery Person
Billing address

Clarification Text on the Protection of Personal Data Regarding the Distance Sales Agreement

Our valued customer,

REMILA TEXTILE INDUSTRY AND TRADE. As A.Ş. (Remila Tekstil), we highly respect and attach importance to the protection of your personal data and the privacy of your private life.

As Remila Tekstil, as the "Data Controller" in accordance with the Personal Data Protection Law No. 6698 ("KVKK"), we would like to inform you about your rights regarding shopping on the https://remilashop.com website ("Site").

What are the Personal Data Collected by Us?

We collect personal data from the following data subject groups regarding the services we provide and within the scope of our activities. We process the personal data in question in accordance with the data processing principles and conditions in the KVKK and in line with the legal reasons specified in this Text.

If you shop on the site;

Your name and your surname,

E-Mail Address

Your Address, Billing Address, Delivery Address (if different)

Your mobile phone number

Your shopping information such as the purchases you will make, shopping date, time and amount, shopping content product information, payment method

If you make your purchase by credit card, your credit card information and similar information are transferred to the relevant payment institution without being recorded by Remila Tekstil.

Logs of your shopping transaction and your IP address

If you make your transactions from the Store, your CCTV camera image will be processed in addition to the above information.

What is Our Purpose and Legal Reason for Processing Your Personal Data?

As Remila Tekstil ;

Based on the legal reason that data processing is necessary for the performance of the contract; Within the scope of the activities of the relevant departments of Remila Tekstil, concluding the contract, sending the product you ordered to your address, issuing invoices, receiving payment, resolving your problems and complaints if you contact us and contacting you regarding this when necessary and for other purposes related to the execution of the contract,

Based on the legal reason to fulfill the legal obligation; Within the scope of the activities of Remila Tekstil's relevant departments, Law No. 5651 on the Regulation of Publications Made on the Internet and Combating Crimes Committed through These Publications, Law No. 6563 on the Regulation of Electronic Commerce, Law No. 6502 on Consumer Protection, Turkish Penal Code No. 5237 and Personal Law No. 6698. In order to fulfill our obligations arising from the Data Protection Law and other relevant legislation, to fulfill our obligations to provide information, documents and other related obligations to authorized and charged public institutions and organizations and judicial authorities, and to fulfill our other legal obligations, especially information security.

Based on the legal reason that data processing is mandatory for the establishment, use or protection of a right, in order to exercise the right of all kinds of lawsuits, answers and objections against official institutions and organizations such as courts, enforcement offices, arbitral tribunals in disputes arising from the contract within the scope of the activities of the relevant departments of Remila Tekstil.

We process your personal data.

We will not use your personal data for any other commercial purpose, except for the cases listed above and in Articles 5 and 6 of the KVKK.

What is Our Method of Collecting Your Personal Data?

We collect your above-mentioned personal data electronically by automatic means when you share it with us during your order through the site.

To whom and for what purpose do we transfer your personal data?

As Remila Tekstil, we transfer your personal data to third parties only for the purposes specified in this Text and in accordance with Articles 8 and 9 of the KVKK. In this context;

Your contact information regarding your shopping transactions or complaints and requests, in order to contact you; Your address and contact information are used in order to deliver the products you will purchase and information technology services or consultancy services requiring expertise, etc. In order to receive its services, Remila Tekstil's business partners and service providers at home and abroad (companies providing call center, shipping, database, consultancy, etc.) or Remila Tekstil's affiliated companies, by these companies, Remila Tekstil's activities Provided that it is used within the services provided for the purpose of fulfilling

If you prefer to pay for your shopping by credit card, your credit card information can be shared with the relevant bank, electronic payment institution, etc. without being recorded by Remila Teksil. with third parties providing the service,

Law No. 5651 on the Regulation of Publications Made on the Internet and Combating Crimes Committed through These Publications, Law No. 6502 on the Protection of Consumers, Turkish Penal Code No. 5237, Law No. 6563 on the Regulation of Electronic Commerce, Turkish Penal Code No. 5237 and Protection of Personal Data No. 6698. With relevant institutions and organizations in order to fulfill our obligations arising from the Law and other relevant legislation,

In order to fulfill our obligations regarding providing information, documents and other obligations to authorized and responsible public institutions and organizations and judicial authorities and to exercise our legal rights such as lawsuit and response rights,

We share.

Since the customer relations method system servers we use are located abroad, we transfer your personal data abroad in accordance with the conditions stated in Article 9 of the KVKK.

As Remila Tekstil, we take the necessary administrative, technical and legal measures to ensure the security of personal data in any case when transferring your personal data to third parties in the country and abroad listed above.

What are your rights under KVKK?

To the extent that your data is processed by Remila Tekstil and Remila Tekstil processes your data as the data controller, Eski Büyükdere Cad. No: 53 34418 Kağıthane İstanbul in writing or by mail or info@remilashop.com Sending a KEP message to the registered electronic mail (KEP) address, using a secure electronic signature or from the e-mail address you have previously notified to Remila Tekstil and registered in our system , info@remilashop.com You can always apply by sending an e-mail to;

a) learning whether your personal data is being processed or not,

b) request information regarding the processing activities of your personal data,

c) learning the purposes of processing your personal data and whether they are used for their intended purpose,

d) learning about third parties in case your personal data has been transferred to third parties at home or abroad,

d) Request correction of your personal data if it is incomplete or incorrectly processed,

e) Requesting the deletion or destruction of your personal data if the reasons requiring the processing of your personal data disappear or if Remila Tekstil does not have a legal basis or legitimate interest to process the data in question,

f) To request that your requests specified in paragraphs (d) and (e) be notified to third parties to whom your personal data has been transferred and that they carry out the same transactions,

g) to object to adverse results that may arise from analyzing your personal data through automatic systems,

g) If you suffer damage due to unlawful processing of your personal data, you have the right to request compensation for this damage.

In the application;

a) Name, surname and signature if the application is written,

b) TR ID number for citizens of the Republic of Turkey, nationality, passport number or identification number, if any, for foreigners,

c) Residence or workplace address subject to notification,

c) E-mail address, telephone and fax number for notification, if any,

d) Subject of request,

It is mandatory to be present. Information and documents regarding the subject are also added to the application.

If your application for these purposes requires an additional cost, you may be required to pay the fee in the tariff determined by the Personal Data Protection Board. Your requests in your application will be finalized as soon as possible and within 30 (thirty) days after your application is received, depending on the nature of the request.

You can visit the website of the Personal Data Protection Authority (https://www.kvkk.gov.tr/) to get detailed information about your rights under Law No. 6698 and relevant legislation.